We want to make sure you're happy with your MooMenn order! If you need to return something, just log into your MooMenn account within 14 days of receiving your order. Once approved, we'll send you all the info you need, including the return address and detailed instructions.

Here's a quick rundown of our return process:


1. Ship your return within 14 days of requesting it on your MooMenn account.
2. We'll issue refunds once we've checked the items and confirmed they're in new condition.
3. Keep all the original packaging, labels, and tags intact.
4. You'll need to cover the return shipping costs.
5. Don't forget to share the tracking number with us so we can keep an eye on your return.
6. Once we get your items back, we'll process your refund within 3 to 5 working days.

Remember, we don't do exchanges, and original shipping charges won't be refunded. Also, for hygiene reasons, we can't accept returns on Swim Shorts.

If there are any issues with your order, like damage or defects, let us know right away, and we'll sort it out for you.

Log into your MooMenn account at the following link: Return Portal

Please find our Return Instructions:

1. You must ship your return within 14 days of submitting a Return Request on your MooMenn account.

2. After our inspection, refunds will only be issued if the items are in their original, new, and unworn condition.
  • We do not offer exchanges.
  • Original shipping charges will not be refunded.
  • For hygiene reasons, we do not accept returns on Swim Shorts.
  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the incorrect item.
  • You may return an item that is received damaged or faulty, which includes manufacturing defects. Photos of defects must be provided within 24 hours of receiving your order. Depending on the condition of the defect, if we approve the Return Request, you may be entitled to compensation for a repair, a replacement or a refund for the faulty/damaged item.
  • No compensation nor refund will be offered on items that are damaged from wear and tear.
  • We are not responsible for lost, missing, or damaged parcels returned to our warehouse by any courier delivery service.
  • Customers are responsible for all duties and Customs fees when delivering into certain countries outside the UK, we will not issue refunds if the recipient refuses to pay Customs duties at delivery.
For all Return Requests from outside the UK:
Please note, it is very important to advise the shipping company to send the parcel back to the UK as Returned Goods Relief, otherwise the parcel will be returned back to you and no refund will be issued.
You may find more information regarding Returned Goods Relief at the following link: Returned Goods Relief
Based on 968 reviews
90%
(876)
6%
(62)
1%
(8)
0%
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2%
(18)

Bit upset actually, its a lovely Hoodie but it arrived with a stain on the cord and lots of loose threads.
Id already taken the tags off before i noticed them. I did order another in maroon which looks lovely. But, the fitting is tighter slightly then the white one. Both were ordered on the same size.
Also ordered the black and gold kamees jubba - now this one was absolutely lovely. Nothing wrong, fits well, looks absolutely brilliant AlhamduLillah.

Feeling Good

Loving my new QL SNIPER SET CARGO JOGGERS AND LONGLINE TOP IN BLACK. The black color is beautiful and fits amazingly. I personally love the outfit because its amazing to wear to work on Fridays. Its even better that from work, I can go straight to the Masjid in proper attire. No need to change or anything. Beautiful outfits. Beautiful Purpose. Purpose Fulfilled.

Thank You

Thank you so much Brother Hasan, for taking the time to leave such an incredibly supportive review and great photo! We are extremely glad to hear that you love your QL Sniper Cargo Set and that it fits perfectly! It's great to know that it serves as a convenient and versatile option. Thank you for choosing MooMenn and for being a valued customer in our community, we appreciate your continued loyalty!

V
QL Cotton Taguia Hat in Black
Virgil (Southfield, US)
Very Cool Cap

Very cool cap, goes well with my Moomenn outfits...

Thank you so much for leaving a review for our QL Cotton Taguia Hat in Black. We're glad to hear that it is a great addition to your Moomenn outfits. We hope it continues to elevate your style.

Great Outfit!!!

I love this outfit, one of my favorites from Moomenn...

Thank you for your review! We're so glad to hear that you love our QL Round Collar Longline Sweatshirt in Black. Thank you for choosing Moomenn!

Denim cargo in grey

Great fit, really well made, perfect colour…very happy with both the trousers and the service from these guys.

Thank you so much for taking the time to leave a review for our QL Relaxed Denim Cuffed Cargo Stretch in Grey. We are thrilled to hear that you found the fit to be great and the color to be perfect. Our team takes pride in ensuring that our products are well made and we are happy to hear that it shows. We appreciate your support and hope to see you again soon!

M
QL Longline Etniz Sweat MA in Beige and Taupe
MARTIN S. (City of Westminster, GB)
Perfect

Excellent service would buy more but a bit pricey

Thanks for leaving a review for our QL Longline Etniz Sweat MA! We're so glad to hear that you found it to be perfect. We strive to provide excellent service to all of our customers, and we're happy to know that we were able to meet your expectations. We understand that our products may be a bit pricey. In fact, our prices reflect the quality and craftsmanship of our products. Designed in Paris and crafted in Turkey with the finest materials, our items are fashion-forward and meticulously made. Importing to the UK incurs additional costs, including shipping, customs duties, and taxes. Despite added expenses, we strive for competitive pricing while upholding product integrity. Thank you for your support, and we hope to see you back in our store soon!

I like it

It works well as a swim suit, I swam a mile and half in it. It's also very modest which is perfect. I feel very comfortable in it. It's like it has compression shorts on the inside.

Thank you for sharing your positive experience with our QL Halal Swim Shorts! We're glad to hear that they worked well for you during your swim and provided the desired modesty and comfort. We appreciate your support and hope to continue providing high-quality products for your needs. Happy swimming!

Good quality

Thank you for your feedback! We're glad to hear that you are satisfied with the quality of our QL Lightweight Trousers in White. Happy to provide our customers with the best products possible.

Perfect

Excellent service,beautifully packaged delivery just as good and as always washes very well relaxed fit very comfortable,quality material of everything I've purchased that's why I keep coming back thankyou

Thank you so much for your kind words! We're thrilled to hear that you are pleased with our service and the quality of our products. We always strive to provide the best for our customers, and we're glad to know that you keep coming back for more. We truly appreciate your support and hope to continue bringing you comfortable and high-quality items.

MashaAllah! Excellent quality - top-tier clothing.

MashaAllah! Excellent quality - top-tier clothing.

Masha’Allah! Excellent quality - top-tier clothing.

Excellent service ,very helpful

Been waiting for this set, love it!!!

Awesome

I recently got this set and love it so comfortable fits awesome! Wish I can have 10 sets of this fit!

I love the look and the feel the hoody is a bonus, will be ordering different colors when in stock in my size

Purpose Fulfilled

I recently saw Moomenn's AD online where the founder lays out Moomenn's mission statement. Creating modest wear for Muslim men. I love my QL SNIPER SET CARGO JOGGERS AND LONGLINE TOP IN LIGHT GREY. I'm slowly changing my style from jeans and shirts, to AMAZING Moomenn wear. The styles work for me as a Muslim man. I have several outfits in different colors and they are all amazing. The sniper set was amazing to wear on Friday while I ran my errands. It was convenient to stop and perform prayer anywhere and be ready/properly dressed. I firmly love and believe in your product. Moomenn for Life🙏

Thank you for this wonderful feedback. We are thrilled to hear that our mission to create modest wear for Muslim men has resonated with you. It is our goal to provide stylish and convenient options for our customers.
We truly appreciate your support and are grateful to have you as a loyal customer. Thank you for choosing Moomenn. We hope to continue providing you with amazing products that fulfill your needs.

Great clothes

Comfortable
Unique
Everyone asking where I got it from
Nothing like this in the market currently
Great customer service also

Excellent

Great product. Stylish, comfortable and versatile. Fits perfectly.

Thank you for your wonderful review! We are so glad to hear that you are enjoying our QL Longline Etniz Sweat MA in Beige and Taupe. Your satisfaction is our top priority, and we are happy to hear that the fit was perfect for you. Thank you for choosing our brand and we hope to see you again soon!

Great item, nice feel good fit

sleek beautiful colour, traditional but modern

Thank you for your feedback. We are happy to hear that you are enjoying our QL SUBTIL Lightweight Long Kamisweat Active Thobe. Our team works hard to create products that combine tradition with modern style, so we are glad to know we hit the mark for you. We appreciate your support and hope to continue providing you with top-quality items in the future.

Awesome

This is a great outfit, the material feels and look great

Thank you so much for your positive feedback! We're thrilled to hear that you like the QL SHAM Long Kamisweat Embroidered Thobe. Enjoy your outfit and look forward to serving you with more great items in the future.

I love it!

Mashalah, the cut is a very sliming look and the design is very unique the hood is big and with a very long string with metal tip.

Looking to see other options to buy from this store

Thank you for your positive feedback on our QL Longline Etniz Sweat MA! We're glad to hear that you love the design and cut. We will definitely keep your request for more options in mind for future products. Thank you for choosing Moomenn and we hope to see you again soon.

I ordered XL
on label outside saying size XL,but inside jacket label is L
SO IS TIGHT FOR ME
I WILL TAKE IT BACK TO THEIR STORE IN WESTFIELD STRATFORD
THANK YOU