With the ongoing situation around COVID-19, we wanted to share an update with you. These are uncertain times, but we are sure about one thing: putting the health and safety of our team and our customers first is key.
We are doing everything we can to ensure the continued sanitization of all our products and facilities. Our team is committed to staying healthy, and helping our customers stay healthy, too.
We currently run with Limited Stocks due to the Covid-19 regulations restricting the number of staff, to insure full parameters of safety applied at every step of the production, which means that we only able to produce One Stock per Collection.
We apologise for any delays in getting your order to you. Production or shipping may be impacted by global issues beyond our control, and cause a bit of a wait.
We have increased our shipping days from 2 days per week to 4 days per week to maintain regular order shipments as best we can, and we appreciate your patience.
MooMenn's Customer Protection Policy
As part of our continues endeavour to best serve and protect our customers, we have now enrolled the MooMenn’s Protection policy to all our customers.
This means that you automatically qualify for a full refund if you don’t receive your order within 90 days from order date, and even if you receive it after that you still get the full refund regardless,
you can find our Customer Protection policy here: https://www.moomenn.com/pages/customer-protection
Stay well!
MooMenn Care Team
