Shipping & Delivery

Shipping Time 

All orders are processed and shipped within 1-3 business days unless the specific product description states otherwise.

Free Shipping on All Products Starting with "MOO"

For most Products it's 2-3 Working Days, and for All Products Starting with "MOO" the shipping is

  • UK - 7-10 business days
  • USA - 6-8 business days
  • Canada - 7-10 business days
  • Europe - 7-10 business days
  • Other Countries - 10-25 business days 

Shipping Origin

Shipping origin is based on the product ordered, our dispatching centres are located in France, Asia, United Kingdom.

If Order contains different brands, it may come separately as they may be dispatched from more than one warehouse. Each product delivery may differ depending on its warehouse location and the destination country and custom process.   

Customs, Duties & Taxes

Although most Deliveries to US, Canada, UK and rest of Europe are Tax & Duty Paid from our Suppliers. However when ordering from moomenn.com, you're responsible for assuring the product can be lawfully imported to the destination.

The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the United States, United Kingdom, or EU countries may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; MOOMENN has no control over these charges, nor can MOOMENN predict what they may be. 
Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

 

Tracking Your Order

Please allow 2 to 3 days for the tracking information to be available after receiving your shipping confirmation email.

  1. For All tracking information please refer to our Track Your Order page and just enter the tracking reference that was sent to you in the Shipping confirmation email.
  2. Alternatively, you can always use your national post office website to track your order if it is not an Express Delivery Shipping. Example of official National Post Office tracking websites: USPS tracking for US and Royal Mail tracking for UK 
  1. Lastly if you find any challenges with tracking on any of the first 2 options you can refer to the Parcelapps website where you can track any orders and choose the preferred language to display tracking information.

For any further information on our shipping policy please contact us at care@moomenn.com 

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