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Customer Protection

When does MOOMENN Customer Protection apply?

You're covered under MOOMENN Customer Protection when:

  • You don't receive an item within 90 Days from the Order Shipping Date
  • You receive an item that doesn't match its description in the listing
  • You receive an item that's broken or faulty

If you encounter any of the listed above, you may report the problem to us via email on salam@moomenn.com but note that we cannot guarantee a refund until the investigation is complete.

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